Who We Are โ Data Controller
jiji1 Casino ("jiji1") is the personal information controller responsible for the collection and processing of your personal data in connection with your use of the jiji1 platform. jiji1 operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation) and processes personal data in accordance with Philippine law.
For all data privacy matters, including requests to exercise your data subject rights, you may contact jiji1's designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
Personal Data We Collect
jiji1 collects the following categories of personal data in connection with your account registration, use of the platform, and compliance with applicable regulatory requirements:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, OTP delivery, support |
| Financial Data | GCash account name, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session logs | Security monitoring, fraud prevention, platform optimization |
| Usage Data | Games played, wager amounts, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| KYC Documents | Photo ID scans, proof of address, selfie verification | Identity verification, regulatory compliance |
jiji1 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID numbers), it is handled with additional safeguards as required under the Data Privacy Act of 2012.
How We Collect Your Data
jiji1 collects personal data through the following channels:
- Direct collection: Information you provide when registering a jiji1 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated collection: Technical and usage data collected automatically when you access the jiji1 platform, including through cookies, web beacons, and server logs. See Section 7 for full details on cookies.
- Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, Maya, and banking partners.
- Regulatory sources: Information received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.
How We Use Your Personal Data
jiji1 uses your personal data for the following specific purposes:
- Account management: Creating, maintaining, and securing your jiji1 player account, including authentication and password recovery.
- Identity and age verification: Confirming that you meet the minimum age requirement of 21 years as mandated by PAGCOR regulations, and verifying your identity through KYC processes.
- Transaction processing: Processing deposits and withdrawals via GCash, Maya, bank transfer, and debit card; reconciling financial records; issuing transaction confirmations.
- Regulatory compliance: Meeting obligations under the Anti-Money Laundering Act (RA 9160), PAGCOR licensing requirements, and the Data Privacy Act of 2012, including filing of covered and suspicious transaction reports where required.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct.
- Responsible gaming: Monitoring gaming patterns to identify potential problem gambling indicators; administering deposit limits, cooling-off periods, and self-exclusion requests.
- Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance.
- Platform improvement: Analyzing aggregated usage data to improve game offerings, platform performance, and user experience.
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates โ only where you have provided consent and subject to your right to opt out at any time.
Legal Basis for Processing
jiji1 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
- Contractual necessity: Processing required to perform the contract between you and jiji1 โ including account registration, game access, and payment processing.
- Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act.
- Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Data Sharing & Third-Party Disclosure
jiji1 does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
- Payment processors: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank โ for the purpose of processing your deposits and withdrawals.
- KYC and identity verification providers: Third-party identity verification services engaged to assist with document verification and biometric checks as part of the jiji1 KYC process.
- AML compliance partners: Screening services used to check player identities against sanctions lists and politically exposed persons (PEP) databases as required by Philippine AML regulations.
- Game content providers: Licensed game studios and platform providers whose games are available on jiji1, to the extent necessary for game operation and fairness certification.
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory order.
- IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers operating under strict data processing agreements and bound by confidentiality obligations.
Cookies & Tracking Technologies
jiji1 uses cookies and similar tracking technologies to operate the platform, enhance your experience, and support security and analytics functions. The following types of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, load balancing | No โ essential for platform operation |
| Functional | Remembering your language preference, game settings, and display options | No โ enhances core functionality |
| Analytics | Aggregated usage statistics to improve platform performance and game offerings | Yes โ opt-in consent required |
| Marketing | Tracking promotional campaign effectiveness and personalizing bonus offers | Yes โ opt-in consent required |
You can manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies may affect the functionality of the jiji1 platform. Disabling analytics or marketing cookies will not affect your ability to play games or access your account.
Data Security Measures
jiji1 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
- 256-bit SSL/TLS encryption for all data transmitted between your device and jiji1 servers
- AES-256 encryption at rest for stored personal data and financial records
- Multi-factor authentication (MFA) available for all player accounts
- Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis
- 24/7 security monitoring and intrusion detection systems
- Regular penetration testing and vulnerability assessments conducted by independent security specialists
- Data breach response procedures including NPC notification within 72 hours of discovering a breach that poses a real risk to data subjects, as required by NPC Circular 16-03
Data Retention
jiji1 retains personal data for the minimum period necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
- Active account data: Retained for the duration of your active jiji1 account relationship.
- KYC and identity documents: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
- Financial transaction records: Retained for a minimum of five (5) years in compliance with Philippine AML and tax regulations.
- Customer support records: Retained for three (3) years following resolution of the relevant inquiry or dispute.
- Marketing consent records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent.
- Technical and usage logs: Retained for twelve (12) months for security and fraud prevention purposes, then deleted or anonymized.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where deletion is not immediately possible due to backup systems, data is isolated and protected from further processing until deletion can be completed.
Your Data Subject Rights
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jiji1:
- Right to be informed: The right to know what personal data jiji1 collects about you and how it is processed โ as set out in this Privacy Policy.
- Right of access: The right to request a copy of the personal data jiji1 holds about you, along with information about how it is being used.
- Right to rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your jiji1 account settings.
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiji1's legal retention obligations.
- Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
- Right to object: The right to object to processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time via your account settings or by contacting support.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact jiji1's Data Protection Officer using the details in Section 14. jiji1 will respond to all data subject requests within fifteen (15) calendar days of receipt, as required by the Data Privacy Act.
Children's Privacy & Age Restriction
The jiji1 platform is strictly intended for individuals aged 21 years and above. jiji1 does not knowingly collect personal data from individuals under the age of 21. This age restriction is a hard legal requirement under Philippine gaming regulations enforced by PAGCOR.
jiji1 employs mandatory age verification during account registration and KYC processes to prevent underage access. If jiji1 discovers that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, the data will be deleted, and any funds held will be returned to the source payment method following investigation.
If you are a parent or guardian and believe that a minor has registered a jiji1 account, please contact our support team immediately at the contact details provided in Section 14.
Cross-Border Data Transfers
In certain circumstances, jiji1 may transfer your personal data to recipients located outside the Philippines โ for example, to cloud infrastructure providers or game content partners operating internationally. Any such cross-border transfer is conducted in compliance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
jiji1 ensures that all cross-border data transfers are protected by appropriate safeguards, including data processing agreements that impose data protection standards equivalent to those required under Philippine law. jiji1 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing additional contractual safeguards.
Changes to This Privacy Policy
jiji1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email notification or a prominent in-platform notice at least seven (7) days prior to the effective date of the change.
The effective date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how jiji1 protects your personal data. Your continued use of the jiji1 platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.
Contact Us & Data Protection Officer
For all data privacy inquiries, requests to exercise your data subject rights, or concerns about how jiji1 handles your personal data, please contact our designated Data Protection Officer:
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the jiji1 platform
Response Time: Within 15 calendar days for data subject requests; within 24 hours for general inquiries